FAQ

Which payment methods do you accept?

We accept a variety of payment methods. Credit/Debit Cards/Paypal.

How long will delivery take?

All orders will be processed and shipped out within 3 to 5 business days depending on the final destination. In general most orders arrive within 7 – 25 business days, depending on the efficiency of local postal services in the destination countries.

How do I measure my size?

We have provided all item’s measurements to help you decide which size to buy.

How do I track my order status?

Once the order is placed, you will receive an email about the order information.

Customer Support?

24/7 online support services. Please take a picture of the problem you met or screenshot and send it to us so that we can handle the issue ASAP.

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions.

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.